Louisville, KY - Real-time aircraft tracking specialists Spidertracks have been selected by Redding Air Service, Island Express Helicopters, and Guardian Helicopters USA to provide a full-suite fleet tracking service for their 18 helicopters at Heli Expo in Kentucky. The new fleets have come onboard just one day after four new features were announced and include the new fleet tracking, emergency management services, operational messaging, and Virtual FDR options.
Gordy Cox, helicopter extraordinaire and Director of Operations for Redding Air Services says the acquisition of Spidertracks in their fleet is set to provide operational insight like they've never had before.
"The varied type of missions that our different companies fly means we needed a flexible solution. Aircraft tracking is something the group has been exploring for some time. We've used a couple of other units in the past but now they are nearing the end of their life and we're looking to upgrade to get more, and more valuable data than we've ever had.”
"The new features will allow us to see how our aircraft are flying, not just where they're flying. Being able to remotely monitor what kind of forces an aircraft is under with the new Virtual FDR feature will allow us to add value to our safety management program with actionable data."
"The future capabilities of the system provide incredible value for us in it's ability to satisfy ongoing requirements of our business," says Gordy.
The deal also includes bundled two-way operational messaging which allows their operations departments to have constant and reliable communication no matter where in the world the aircraft is.
Spidertracks' CEO, Dave Blackwell adds that the demand for the new features is encouraging and speaks to operator's increasing demand for safety and efficiency.
"As real-time tracking becomes more of a requirement in everyday flying operations around the world, there needs to be more value from providers than just showing where an aircraft is on a map. We want our users to know how an aircraft is flying when they can't see it, and we want them to have access to the information they need – like OOOI-type operational messages and upcoming bookings for aircraft and crew. Information that businesses can then use to increase their fleet's utilisation and prevent unnecessary maintenance and repairs.
"What's different is that we're providing that data in ways operators are used to using. Instead of looking at a fleet as ten or twenty separate aircraft, we've taken a step back and looked at the bigger picture to give that operator more, and more valuable information. In many cases we're providing more data than before, for less money."
Spidertracks is a New Zealand-based company that specializes in satellite-based real-time aircraft tracking. The company has changed the face of the tracking environment through the introduction of their portable and cost-effective tracking devices known as “Spiders."
The Spider is a lightweight, compact, fully portable device weighing only 5.5 oz (160g) that integrates all the necessary tracking and safety components inside a single compact box. This data is then displayed by spidertracks on web-based and mobile applications.
Spidertracks' mission is to increase the safety and operational efficiency of aviation businesses and their people. Through the development of creative and intuitive products Spidertracks delight their customers.